Returns & Exchanges Policy
At FansIdea, we stand behind the quality of our custom sportswear and offer a 30-day return policy for items with manufacturing defects or printing errors. Since each jersey is uniquely customized for you, we cannot accept returns for size issues or change-of-mind requests.
Return Process
- 1.Submit a Request
Contact our support team within 30 days of delivery with your order number and clear photos of the defect or error.
- 2.Review Process
Our quality assurance team will review your claim within 48 hours to determine if it meets our criteria for a replacement or refund.
- 3.Return Authorization
Once approved, you will receive a Return Merchandise Authorization (RMA) number and the specific shipping address for our returns warehouse.
- 4.Resolution
After we receive and inspect the returned item, we will process your full refund or ship out your corrected custom gear immediately.